This is a summary of what participants have said about this workout over the last 12 months:
| The content was interesting | 93% |
|---|---|
| I will use what I have learnt | 96% |
| I'd recommend this workout to others | 87% |
| I felt actively involved in the workout | 97% |
Rating 
Very engaging and very good fun.
Rating
Really enjoyable, useful and fun.
Rating
Excellent trainer, very enthusiastic about this topic!
More annoying than a novelty ring tone is talking to someone with the telephone manner of the crazy frog.
In an age of voicemail, virtual teams and vanishing travel budgets the phone is vying for position as the communication medium of maximum impact.
Forget body language. Energy, fluency and verbal dexterity will prove to be ever more powerful weapons in the battle to win over ears and minds, whether it’s one-on-one, or fighting to get ourselves heard in the mêlée of conference calls.
Just as potent in the corporate arsenal, is the message. Do yours get returned promptly? Or is it all pong and no ping?
You make already like the sound of your own voice. This workout helps ensure that everyone else will too.
Mastered the art of leaving a message which gets returned.
Found ways to use your voice for maximum impact.
Practised the art of being succinct.
Tried techniques to turn conference calls from mayhem to magic.
Discovered tactics to deal with difficult callers.
Let us help create the optimal solution for your business.
 |
Hearing what |
Much of what is said isn't actually spoken. Understand the true meaning behind the words.
 |
Compelling case |
Look at different ways to marshal your arguments and turn them into something compelling.
 |
Rapport |
Whether it's your boss, clients or friends of friends, get people to like you every time.
 |
Complex selling |
The decision to buy often involves more than one person. Spot the people and navigate your way through a smooth sale.
