This is a summary of what participants have said about this workout over the last 12 months:
| I felt actively involved in the workout | 96% |
|---|---|
| The content was interesting | 96% |
| I will use what I have learnt | 97% |
| I'd recommend this workout to others | 94% |
Rating 
Really good and practical session.
Rating
Fast pace-fun-real-educational.
Rating
Useful tips, excellently facilitated lots of opportunity to make and exchange ideas with different colleagues.
“You haven’t got a job”; “You’re not in the team”; “Your proposal has been rejected”; “I know I said I would but things have changed.”
Because sharing bad news is difficult we tend not to do it, leave it too late, or do it badly.
In most cases this can be avoided or reduced, and all the people involved (including you) can feel at least that the situation was well handled and, quite possibly, more positive towards each other than you did before.
And because bad news tends to challenge our self-perception, the way it is handled makes a strong impression that can affect people for years. So it’s worth getting right.
Seen how we naturally respond to difficult conversation and how we can make some adjustments that have an immediate impact.
Understood how to distinguish between story, emotions and identity and how to make sure that each is addressed.
Considered how to prepare yourself mentally for sharing bad news.
Practised techniques to share bad news as painlessly as possible.
Developed a range of possible responses for strong and highly emotional reactions.
Let us help create the optimal solution for your business.
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Great feedback |
Deliver feedback that hits the mark and be armed for any comeback.
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Conflict |
Discover how to consciously turn every conflict to your advantage.
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Negotiation |
A practical kick-start for bright sparks with limited negotiation experience and a handy refresher for slightly rusty negotiators who want to regain their edge.
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Collaborative |
Stuck in fog? Discover techniques to get to a resolution that everyone is happy with.
